Privacy Policy
Effective Date: May 24, 2026.
Modern vehicles operate as rolling computers. They track your braking habits, monitor your lane departures, and record your GPS coordinates. The automotive industry thrives on harvesting that data. We think that is exhausting. Windshield Fix Pro takes a completely different approach.
Most privacy policies are written by corporate lawyers to protect massive tech companies. We wrote this one for you. We fix auto glass. We write about precision auto glass engineered for modern vehicle safety. We do not broker personal data.
You deserve to know exactly what happens when you load this website. You deserve to know what we track, why we track it, and how we protect it. We operate with total transparency. No hidden clauses. No legal double-speak. Just the operational reality of how we handle your information.
The Data We Actually Collect
When you visit Windshield Fix Pro, we gather a strictly limited amount of information. We only collect what helps this site function and what helps us answer your questions.
If you fill out our contact form, we ask for your name and email address. You ask us why your polyurethane adhesive failed to cure in cold weather. You provide your contact details. We reply with technical advice. We need your email to send that reply. We do not scrape your inbox. We do not buy supplemental data files to figure out your home address or income bracket. You give us your email. We answer your question. That is the entire transaction.
We also log standard server data. When you access our pages, our hosting provider records your IP address, your browser type, and the time of your visit. This is fundamental internet infrastructure. It prevents malicious bots from taking down our servers. It keeps the site online.
How We Handle Cookies
Websites run on data. We use cookies to keep the site operational and to understand how readers interact with our content. A cookie is a small text file dropped into your browser. It has a specific job.
We use functional cookies. These remember your preferences. They stop the site from crashing when you load a heavy image gallery of shattered windshields. They keep you from having to dismiss the same notification banner three times in one session.
We also use analytical cookies. These tell us if our guide on OEM versus aftermarket glass actually answers your questions. You can disable cookies in your browser settings at any time. The site will still work. You will just lose some personalized functionality.
Analytics and Content Quality
We rely on Google Analytics and Google Search Console. These tools show us the signal through the noise. They highlight broken links. They reveal which pages load too slowly on mobile devices.
We use this data strictly to improve our editorial quality. If 500 people search for ADAS recalibration failures and land on our site, we look at their behavior. If readers abandon our calibration guide after ten seconds, the writing is bad. We rewrite it. If a specific search query brings thousands of visitors to a page that lacks depth, we assign our team to research and expand that topic.
We track aggregate behavior to build a better resource. We look at broad trends. We do not track your individual browsing history across the internet. We do not follow you from this site to your bank account. We use data to fix our own blind spots, not to invade your privacy.
Third-Party Infrastructure
We host this site on secure servers. We route traffic through standard content delivery networks to keep load times fast. These infrastructure providers process IP addresses to block brute-force login attempts and prevent spam. They filter out the garbage traffic. They protect the integrity of our platform.
Occasionally, we embed content from other websites. We include YouTube videos demonstrating proper resin injection techniques. We link out to specific tool manufacturers. Embedded content behaves exactly as if you visited the other website. These external sites collect their own data. They use their own cookies. They monitor your interaction with their embedded videos.
If you click a link to an external site, their privacy rules take over. We control our domain. We cannot control theirs. Read their policies if you want to know how they handle your data.
What We Do Not Do
Trust requires boundaries. We draw a hard line on data monetization. The auto repair industry is notorious for selling customer lists. We refuse to participate in that ecosystem.
- We do not sell your email address to auto insurance companies.
- We do not trade your contact information with local glass shops or national franchises.
- We do not bundle your browsing habits into marketing profiles.
- We do not rent our subscriber lists to third-party advertisers.
Your inbox has enough junk. We refuse to add to it. Zero exceptions.
Your Rights Regarding Your Data
You own your personal information. You retain absolute control over what we hold.
If you emailed us a question last year and want that correspondence deleted, tell us. We will wipe it from our servers. You have the right to request a copy of the data you provided. You have the right to demand its correction if it is inaccurate. You have the right to demand its total removal.
Send an email to [email protected]. A real person monitors that inbox. We process these requests within five business days. We do not use automated runarounds. We do not force you through endless digital phone trees. You ask for deletion. We execute the deletion.
Security and Data Retention
We protect the data we hold. We force HTTPS encryption across the entire site. We restrict backend access to our core editorial team. We use complex, rotating passwords and two-factor authentication for all administrative accounts.
No system is impenetrable. Anyone who claims otherwise is lying. But we lock down our perimeter. We treat your data with the same security protocols we apply to our own financial records.
We keep contact form submissions for two years. This maintains context for recurring questions from our readers. After 24 months, we purge them. We do not hoard old data. Storing unnecessary information creates unnecessary risk. We delete what we no longer need.
Children Under Thirteen
This website covers technical auto glass repair, ADAS calibration, and vehicle safety standards. It is written for adult drivers, automotive professionals, and vehicle owners. We do not target children. We do not knowingly collect personal information from anyone under the age of 13. If we discover that a child provided us with personal data, we delete it immediately from our servers.
Changes to This Policy
The internet changes. Privacy laws adapt. We update this page when our practices shift. If we add a new analytics tool or change how we process form submissions, we will revise the text above.
We will not send you a generic, automated email about policy updates. We expect you to check this page if you want the current operational reality. The effective date at the top of this document indicates the last time we made a modification. We stand by our commitment to transparency. We stand by our commitment to your privacy.